Order

Am I able to change my shipping address once an order has been placed?

Will I receive a receipt for my online La Prairie purchase?

What is the average time taken to ship an order?

Is my order history viewable?

Is it necessary to register with a La Prairie online account in order to purchase products?

Is there a set limit to the number of La Prairie products I can purchase online?

Am I able to change my billing address ?

How can I alter an order that has just been placed?

What should I do if I think my order may have been lost?

Is there a set limit to the number of La Prairie products I can purchase in one day?

What should I do if there is an error with my received order, or if I receive the wrong products?

My La Prairie order has not arrived. What should I do?

My order has been finalized, but I have yet to receive the order summary. What should I do?

Am I able to cancel my order?

Is there any way of ascertaining whether my requested order is on backorder, or will be delayed?

Is it possible to purchase products online that are no longer available in stores?

How do I place an order via the La Prairie wesbite?

Am I able to track the progress of my La Prairie order?

If I am able to send an item to my shopping cart, does this mean the selected items are currently available?

How long does a La Prairie online order take to process?

What should I do if my shipment or product arrived in a damaged state?

Am I able to change my credit card once my order has been placed?

Am I able to save multiple shipping addresses on my La Prairie account?

Am I able to change my shipping address ?

How may I obtain assistance or advice regarding my online order?

How can I check my La Prairie order status?

Why has my order been cancelled?

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