We are La Prairie Group AG, a company registered in Switzerland with company registration number CHE-106.320.403, and we operate the website www.laprairie.com ("Website"). Our principal place of business is at Bellerivestrasse 36, 8008 Zürich, Switzerland.

These terms of use ("Website Terms of Use / Terms of Use") set out the legal terms and conditions on which we allow you to access our Website (whether as a registered user or as a guest). By accessing, browsing or otherwise using our Website, you accept these Terms of Use, without limitation or qualification. If you do not accept these Terms of Use, you are not entitled to access or use the Website and you should leave the Website immediately.

1.  DEFINITIONS

1.1 Certain words and phrases in these Terms of Use shall have specific meanings. Such terms and phrases are known as “defined terms”. Defined terms are always capitalised (even if not at the beginning of a sentence). A defined term shall always have the meaning assigned to it in the corresponding section of these Terms of Use (definitions can be located by reading the sentence that contains the defined term in brackets and quotation marks).
1.2 Any mention of “we”, “us”, or “our” in these Terms of Use shall refer to La Prairie Group AG. Any mention of “you” or “your” shall mean you, the person accessing or using our Website.

2. OUR WEBSITE

2.1 Our Website is made available free of charge. We do not guarantee that our Website, or any content thereof, will always or consistently be available. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change our Website in whole or in part without notice. We shall not be liable to you if for any reason our Website is unavailable at any time or for any period. We may update the Website and/or change the content thereof at any time.
2.2 You shall be responsible for making any arrangements necessary for you to have access to our Website. You shall also be responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and that they comply with them.
2.3 WE DO NOT GUARANTEE THAT THIS WEBSITE OR THE CONTENT THEREOF IS FREE FROM ERRORS OR OMISSIONS. WHILE WE UNDERTAKE REASONABLE EFFORTS TO PROVIDE INFORMATION THAT IS ACCURATE AND CURRENT, WE SHALL MAKE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATION WITH REGARD TO THE INFORMATION CONTAINED ON THIS WEBSITE.
2.4 The Website and the content thereof are provided for general information and entertainment purposes only. The information is not intended to be a source of advice, medical or otherwise, for you to rely on. You should obtain professional or specialist advice before taking, or refraining from, any action based on the content on our Website.

3. YOUR ACCOUNT AND PASSWORD 

3.1 If you register an account with us, you shall be asked to provide your email address and password as part of our security procedures. You shall keep such information confidential and not disclose it to any third party.
3.2 We shall have the right to disable any accounts and/or passwords at any time if you have failed to comply with any of the provisions of these Terms of Use.

4. OUR RIGHTS

4.1 We are the owner or licensee of all intellectual property rights pertaining to the Website and the content thereof, the La Prairie name and brand, and La Prairie’s product names, images, and packaging. Those works are protected by copyright laws and treaties around the world. Any and all such rights are reserved.
4.2 You are not authorised to use any of the intellectual property rights that we own or that have been licensed to us other than as set out in these Terms of Use. You are not authorised to use our Website, or any parts or content thereof, for commercial purposes. You may, however, download content published on the Website for private use.
4.3 No part of the Website, including without limitation the texts, designs, graphics, photographs, and images contained in it, may be copied, reproduced, republished, uploaded, re-posted, modified, transmitted, or distributed or otherwise used in any way for non-personal, public, or commercial purposes without our prior written consent.
4.4 All messages or documents sent by you to this Website via email or other method shall be considered not protected by copyright and non-confidential. The above shall not apply to messages regarding your order if you use the Website to purchase La Prairie products. We reserve the right to publish, display, post, sell, and otherwise use any and all ideas, suggestions, concepts, and designs as well as know-how and other information contained in such messages and documents for any purpose, including without limitation the development, production, advertisement, and marketing of La Prairie and our products.

5. OUR LIABILITY

5.1 WE SHALL NOT BE LIABLE FOR:
5.1.1 DIRECT AND INDIRECT CONSEQUENTIAL DAMAGES SUCH AS LOSS OF PROFIT OR THIRD-PARTY CLAIMS
5.1.2 ACTS OR OMISSIONS OF OUR AGENTS AND CONTRACTORS
5.1.3 SIMPLE NEGLIGENCE
5.2 THE WEBSITE SHALL BE PROVIDED “AS IS”, AND ANY EXPRESS OR IMPLIED CONDITIONS, LIABILITY, WARRANTIES, REPRESENTATIONS, OR OTHER CONDITIONS WHICH MAY APPLY TO OUR WEBSITE OR THE CONTENT THEREOF, AS THE CASE MAY BE, ARE EXPRESSLY EXCLUDED.
5.3 WE SHALL NOT BE LIABLE TO USERS DUE TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHER, AS MAY ARISE FROM OR IN CONNECTION WITH THE FOLLOWING CAUSES:
5.3.1 USE OR INABILITY TO USE OUR WEBSITE
5.3.2 USE OF OR RELIANCE ON CONTENT SHOWN ON OUR WEBSITE.
5.4 IF YOU ARE NOT A COMMERCIAL USER, PLEASE NOTE THAT WE DO NOT ASSUME ANY LIABILITY IN PARTICULAR FOR:
5.4.1 LOSS OF PROFIT, BUSINESS, TURNOVER, OR REVENUE
5.4.2 BUSINESS INTERRUPTIONS
5.4.3 LOSS OF EXPECTED SAVINGS
5.4.4 LOSS OF OPPORTUNITY, LOSS OF GOODWILL, OR DAMAGE TO REPUTATION
5.4.5 OTHER INDIRECT OR CONSEQUENTIAL DAMAGES
5.5 IF YOU ARE A PRIVATE USER, PLEASE NOTE THAT WE PROVIDE OUR WEBSITE EXCLUSIVELY FOR DOMESTIC AND PRIVATE USE. YOU AGREE NOT TO USE OUR WEBSITE FOR ANY COMMERCIAL PURPOSES. WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING FROM LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTIONS, OR LOSS OF OPPORTUNITY.
5.6 WE SHALL NOT BE LIABLE FOR LOSS OR DAMAGE CAUSED BY VIRUSES, DISTRIBUTED DENIAL-OF-SERVICE ATTACKS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL WHICH MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROTECTED MATERIAL DUE TO YOUR USE OF OUR WEBSITE OR DOWNLOADING CONTENT FROM OUR WEBSITE OR WEBSITES LINKED THERETO.
5.7 WE SHALL NOT BE LIABLE FOR THE CONTENT OF WEBSITES LINKED TO OUR WEBSITE. SUCH LINKS SHALL NOT BE CONSIDERED TO CONSTITUTE OUR RECOMMENDATION OF SUCH WEBSITES. WE SHALL NOT BE LIABLE FOR LOSS OR DAMAGE WHICH MAY ARISE FROM YOUR USE OF SUCH WEBSITES.
5.8 THE DISCLAIMER PURSUANT TO ARTICLES 5.1.1 AND 5.2 THROUGH 5.7 OF THESE TERMS OF USE SHALL NOT APPLY IF THE DAMAGE WAS CAUSED BY US WILFULLY OR THROUGH GROSS NEGLIGENCE OR IF WE MAY BE OTHERWISE HELD LIABLE ACCORDING TO MANDATORY STATUTORY PROVISIONS SUCH AS PRODUCT LIABILITY. IN ADDITION, THE DISCLAIMER SHALL NOT APPLY TO DAMAGES ARISING FROM LOSS OF LIFE, LIMB, OR HEALTH (DAMAGE TO PERSONS).
5.9 Any liability arising from the sale of La Prairie products by us to you shall be subject to different limitations of liability and disclaimers. Those limitations and disclaimers are set out in our Terms of Sale.

6. VIRUSES

6.1 We do not guarantee that our Website is free from bugs or viruses. You shall be responsible for configuring your information technology, computer programs, and platform in order to access our Website. We recommend that you use your own virus protection software.
6.2 You may not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You may not attempt to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website. You may not attack our Website via a denial-of-service (DoS) attack or a distributed denial-of service (DDoS) attack. Any breach of this provision constitutes a crime according to the Swiss Criminal Code and may also break other relevant Swiss or foreign criminal law to which you are subject. We shall report any such breach to the relevant law enforcement authorities. We shall co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website shall cease immediately.

7. PURCHASE OF LA PRAIRIE PRODUCTS
If you are using the Website to purchase our products, your purchase shall be subject to our Terms of Sale (available under Terms and Conditions). Please take the time to read our Terms and Conditions, as they include important information and the applicable terms. In case you do not agree with our Terms and Conditions, we discourage you from purchasing products on our Website.

8. YOUR PERSONAL INFORMATION

We only use your personal information in accordance with our Privacy Policy (available at Privacy Policy). Please take the time to read our Privacy Policy as it includes important information and terms which apply to you.

9. GOVERNING LAW AND PLACE OF JURISDICTION

These Terms of Use shall be governed by Swiss substantive law excluding the United Nations Convention on Contracts for the International Sale of Goods and conflict of laws rules. We and you agree that the sole place of jurisdiction shall be the courts of Zurich (Switzerland).

10. CONTACTING US

If you have any questions about the Website or these Terms of Use, please contact us using the form on the Contact Us page on our Website (available at Contact Us) to get in touch. Our customer service shall be happy to assist you.

Thank you for visiting our Website.

Last Update of the Terms of Use […] May 2023

These terms and conditions (together with our Privacy Policy and the Website Terms of Use) ("Terms and Conditions") contain information about us and set out the legal terms under which we sell la Prairie products ("Products") listed on our website www.laprairie.de ("Website") to you or the sale of La Prairie products in the physical stores operated by us,  or non-permanent sales situations (e.g. pop-up stores, events ("pop-up store")). These Terms and Conditions do not apply if you purchase la Prairie products from a source other than our website or in the pop-up store (if, for example, you purchase La Prairie products from one of our authorized distributors or retailers). The distributors and retailers have their own terms and conditions that apply when you purchase la Prairie products from them (they should ensure that you understand these terms). These terms and conditions apply to all contracts for the sale of products from us to you ("Contract"). Please read these Terms and Conditions carefully and make sure you understand them before ordering or purchasing products from our website or pop-up store.

Please note that by ordering products from us or purchasing products from the pop-up store, you agree to be bound by these terms and conditions ("Terms and Conditions"). If you refuse to accept these Terms and Conditions, you will not be able to order products from our website or pop-up store.

Table of Contents

Understanding these Terms and Conditions

About us

Your Account

Shop our products

Product prices

Payment methods

Delivery

Returns and refunds

Our liability

Using our website

Your personal data

Force majeure

Modification of the general terms and conditions

Complaints

Other things to note

Governing Law and Jurisdiction

1. Understanding these Terms and Conditions

1.1 Certain words and phrases used in these Terms and Conditions have specific meanings (these are referred to as "Defined Terms"). These defined terms can be recognized by starting with a capital letter (even if they are not at the beginning of a sentence). When a defined term is used, it has the meaning given to it in the section of these Terms and Conditions in which it was defined. You can find the meaning by searching for the sentence that contains the defined term in parentheses and quotation marks.

1.2 When we refer to "we", "us" or "our", we mean La Prairie Group AG. When we refer to "you" or "your", we mean you, the person who purchases products from our website or pop-up store.

1.3 We have used headings to help you understand these Terms and Conditions and to find information easily. These Terms and Conditions and any contract between you and us are available in the English language only. We do not store copies of the contract between you and us and recommend that you print off a copy of these Terms and Conditions or keep them in your records. Note, however, that we may amend these Terms and Conditions from time to time as set out in Section 14 below. Please check the website each time you order products or purchase products from the pop-up store to ensure that you understand the legal terms that apply to the contract at the time.

2. About us

2.1 La Prairie Group AG is a registered Swiss company with company registration number CHE-106.320.403 and German VAT number DE 812123189 ("we", "us" or "our"). La Prairie Group AG operates store sales, permanently or temporarily, as well as the website www.laprairie.de ("Website") from its principal place of business at Bellerivestrasse 36, 8008 Zurich, Switzerland.

2.2 If you wish to contact us, please use the contact page of our website (which can be found here and our customer service team) will be happy to assist you.

3. Our products

3.1 Like no other, we are committed to excellence, luxury and the science of skincare. Our range of products helps you maintain the skin's youthful appearance for longer by addressing the issues of premature aging, environmental aggressors, and the stresses of today's life. For more information about our products (including their benefits, their application, and products that perfectly complement the product you have chosen), please visit the collection page of our website (under our collection overview).

3.2 The images of the products on our website are for illustrative purposes only. The packaging and presentation of products in store sales may differ from the images on the website.

3.3 Many of our products are available in different sizes, weights, quantities and variants. The different options for each product can be found on the respective product page of our website.

3.4 The availability of all products on our website depends on whether they are in stock. We will inform you as soon as possible by e-mail or telephone if the product you have ordered is not available and will not process your order in this case.

4. Your Account

4.1 You do not need to register to browse our website or purchase products from us. However, if you wish to register or create an account with us, you will be able to take full advantage of our website and we can personalise your shopping experience and make shopping even easier for you.

4.2 By creating an account, you can save your debit and credit card information for easier and faster payment, save and edit your shipping addresses and billing details, and view previous purchases and order history.

4.3 When you register or purchase products through our website, you will be required to provide certain information including your name, telephone number and email address. You must also provide the details of a valid credit or debit card that you are legally entitled to use. We reserve the right to request additional evidence or receipts regarding the billing data if necessary. You confirm that all information you provide to us at any given time is true, accurate and complete.

5. Buy products from us

5.1 To purchase products from our website, you must be at least 18 years of age.

5.2 You must not purchase products from our website or from store sales for business purposes and/or for resale.

5.3 If you purchase Products from the Pop-up Store, the benefit and risk of the Products purchased will pass to you immediately upon delivery of the Products.

5.3 Our order process allows you to check and correct any errors before you place an order with us. Please take the time to read and review each page of your order during the checkout process. In particular, please check the quantities, size and weight of all products in your order.

5.4 By clicking on "Order for a fee", you agree to purchase and pay for the products in your order. (You accept that you are entering into a contract with La Prairie when you purchase the products in your order.) The contract is subject to these general terms and conditions. By placing an order, you confirm that you accept these terms and conditions.

5.5 After you have placed an order, you will receive an email from us confirming that we have received an order from you. However, please note that this does not mean that your order has been accepted.

5.6 If we accept your order, we will confirm this to you by means of a further e-mail ("Delivery Confirmation").

5.7 Only the Products listed in the Delivery Confirmation form part of the contract between you and us. If you find an error in it, contact us via the contact page (which you can find here and our customer service team).

5.8 If we are unable to supply a product (for example, because that product is out of stock or no longer available), we will reduce your order and deliver the remaining items. If you have already paid for the products, we will refund you the amount for the undelivered products as soon as possible.

6. Product prices

6.1 The prices of the Products will be quoted on our website or in the pop-up store from time to time. We take great care to ensure that product prices are correct at the time the relevant data is entered into the system. However, it is always possible that some products on our website or in the pop-up store, despite our best efforts, are incorrectly labelled. If we discover an error in the price of a product you have ordered, we will contact you to inform you of this error. You will then have the option to buy the product at the correct price anyway or cancel the order. We do not have to deliver the goods to you at a lower price if we have made a pricing error. We will not process your order until we have received your instructions. If we are unable to contact you using the contact information you provided during the order process, the order will be considered cancelled.

6.2 Product prices may change from time to time, both on the Website and in the Pop-up Store. However, the changes do not affect orders that we have confirmed with an order acceptance.

7. Payment methods

7.1 You can pay for your products using credit card, PayPal, Apple Pay, Google Pay, Klarna or Alipay when you make a purchase through our website. We accept the following cards: Visa, Mastercard, Maestro, American Express, China Union Pay. At a pop-up store, you have the option of paying by credit card and the following cards are accepted: [...].

7.2 By ordering products through our website or purchasing from the pop-up store, you authorise us to carry out a credit and anti-fraud check on yourself and your chosen payment method. These checks may be required, among other things, to verify your identity, validate your credit or debit card, obtain an initial credit or debit card authorization, and/or authorize individual purchases. You authorize us to disclose information about you, including personal information, to third parties such as banks and credit rating providers for the purposes of these checks, and you accept that these third parties may retain records about you. You also agree that we may make the information we obtain from such audits available to third parties, including anti-fraud or credit reporting agencies. We reserve the right to put in place additional payment security schemes from time to time.

7.3 If the amount due for your order cannot be collected for any reason, your order will be cancelled. We will inform you about this through the contact details you provided during the ordering process.

7.4 Your debit or credit card will not be charged until we deliver your order. At this point, we will charge the card for the full amount for the products and delivery costs.

8. Delivery

8.1 Your order will be processed within the estimated delivery time, except in a case of force majeure (see clause 13 for more information on this). In the event that we are unable to meet the estimated delivery date due to a force majeure event, please contact us for a new, estimated delivery date.

8.2 Delivery is complete when we deliver the Products to the address you provide (please ensure that the delivery details you provide are correct. We are not responsible for delays and failed deliveries due to a customer's error).

8.3 You must comply with all applicable laws and regulations of the country for which the Products are intended. We are not responsible or liable if you break any laws or regulations.

9. Returns and refunds

General Returns

9.1 We want you to be completely satisfied with the products you have ordered from us via the Website or the Pop-up Store. If you have any problems with the products you have ordered, please contact our customer service team through the contact page on our website, which can be found here. Details of your legal right to cancel your contract with us and an explanation of how you can do so can be found below, as well as in the order acceptance we sent you.

9.2 You may return the Products to us and receive a full refund of the price of the Products, provided that you return the Products to us within 30 days of the Products being delivered to you or inform us of your intention to do so. We would like to remind you that if you return one or more of the products in your order, you will also return the exclusive offers or gifts received at the point of purchase (GWP). Otherwise, we will have to charge you.

9.3 If you wish to return the Products to us when you purchase them via the Website or in the Pop-up Store, please inform us by calling our Customer Service on +497221 683 250 or by emailing Customer Service. You will receive an email from us confirming that we have received your request. You may want to keep a copy of it (and your emails you send us) for your own records. If you make a purchase in the pop-up store, you are welcome to visit it again for the purpose of return.

9.4 We will refund to you in full the price you paid for the Products. We will process the refund due to you as soon as reasonably practicable and in any event within 14 days from the day on which we receive the returned products (see section 9.3 above). The refund will be made via the credit or debit card you used to make the payment.

9.5 In order to receive your refund, you must return the products you have purchased through the Website or the Pop-up Store to us as soon as possible. You are responsible for the appropriate handling of our products until you return them to us or return them to the pop-up store. If you are shipping, we recommend that you return the products to us using the recommended shipping method included in the package. You should also keep proof that you have checked in the package. We will not be able to provide you with a full refund if the products are not returned to us, or if we do not receive them when you make a purchase from the pop-up store, or if they are damaged when they arrive.

Defective products

9.6 In the unlikely event that the Products we sell to you are faulty or not as described, you may have further legal rights to a refund in respect of those Products. Our general return policy (see above) or general terms and conditions do not affect these statutory rights. Your local or national consumer protection authority can advise you on your rights in this regard. Please contact the store or our customer service team immediately.

10. Our liability

10.1 If we fail to comply with these Terms and Conditions, we will be responsible for any loss or damage suffered by you that is a foreseeable result of our breach of these Terms and Conditions or our negligence. However, we are not responsible for any unforeseeable loss or damage. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you or us when entering into the contract.

10.2 We only supply products (including free samples that you receive with your order) for home or personal use. You agree not to use the Products for commercial or resale purposes and we will not be liable to you for any loss of profits, loss of business, interruption of business or loss of business opportunity.

10.3 We do not limit or exclude our liability in any way for:

10.3.1 Personal injury or death caused by our negligence.

10.3.2 Fraud or fraudulent misrepresentation.

10.3.3 Other cases where it would not be lawful to exclude or limit our liability.

11. Using our website

Your use of our website is subject to the terms and conditions of use for the website, which can be found here. Please take the time to read our Website Terms of Use as they contain important information and terms that apply to you. If you do not accept our Website Terms of Use, you must not use our Website.

12. Your personal data

We will only use your personal data in accordance with our Privacy Policy (which can be found here). Please take the time to read our Privacy Policy, as it contains important information and terms that apply to you.

13. Force majeure

13.1 In rare circumstances, in the event of force majeure, the performance of our obligations under this Contract may be delayed or prevented. In such a case, we fulfill our duties as soon as we can. However, we cannot accept liability for any loss you incur as a result of any delay in performance or failure to perform our obligations due to a force majeure event.

13.2 In the event of a force majeure event affecting the performance of our obligations under this Contract:

13.2.1 We will contact you as soon as possible to notify you.

13.2.2 If our obligations under this Contract are suspended and the time limit for performance of our obligations is extended for the duration of the Force Majeure Event. If the force majeure event affects the delivery of the products to you, we will agree a new delivery date with you after the force majeure event has passed.

14. Changes to the General Terms and Conditions

14.1 We may change these Terms and Conditions from time to time (for example, if we change the payment method accepted or if there is a change in the law that requires us to change these Terms and Conditions).

14.2 Each time you order Products from us or purchase from the Pop-up Store, the terms and conditions in force at that time will apply to the contract between you and us. The current version of these Terms and Conditions is available on our website. Please check the terms and conditions on our website each time you order products from us or purchase products from the pop-up store to ensure that you are aware of the terms and conditions each time.

15. Complaints and problems

If you wish to make a complaint, we will endeavour to resolve your issue and avoid recurrence in the future. Please contact our Customer Service Team via the Contact Us page on our homepage available under Contact Us or in the Pop-up Store. European law requires all online boutiques to integrate a link to the European Commission's Online Dispute Resolution platform. You can use this platform to report your complaints. This is available at: http://ec.europa.eu/consumers/odr/.

16. Other Important Information

16.1 We may transfer our rights and obligations under this Contract to another organisation. However, this will not affect your rights and obligations under these Terms and Conditions.

16.2 The contract is between you and us. No other person has any rights to enforce any of the Terms.

16.3 Each section of these Terms and Conditions is severable. If any court or competent authority determines that any of them are unlawful or unenforceable, the remaining sections will remain in full force and effect.

16.4 If we fail to insist on the performance of any of your obligations under these Terms and Conditions, or if we fail to enforce our rights against you, or if we delay in enforcing our rights against you, this will not mean that we will waive our rights against you and that you will not have to comply with those obligations. If we do not remedy a breach by you, we will only do so in writing and this does not mean that we will automatically waive a subsequent breach.

16.5 These Terms and Conditions constitute the entire agreement between you and us and supersede any prior agreements between you and us.

17. Governing Law and Jurisdiction

17.1 For contracts with consumers, the law of the country in which the consumer has their habitual residence applies, provided that we direct our business activities to that country or carry them out there and the Contract falls within the scope of these activities.

17.2 If you, as a consumer, bring a claim against us arising out of or in connection with this Contract, you may choose to bring your action (i) in the competent courts where we have registered office or (ii) in the competent courts in your place of residence.

If we make any claim against you arising out of or in connection with this Contract, we may bring an action only in the competent courts of your place of residence.

18. Cancellation Policy

18.1 You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the item is handed over to you before the expiry of the deadline - also by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 (1) and (2) EGBGB as well as our obligations pursuant to § 312g (1) sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. In order to comply with the revocation period, it is sufficient to send the revocation or the item in good time. The revocation must be addressed to:

La Prairie Group Deutschland GmbH

Immermannstrasse 20

D - 40210 Düsseldorf

Fax: +49 (0)211 54036 16 100

E-mail address: cbeautyadvisor.de@laprairie.com

18.2 Consequences of revocation In the event of an effective revocation, the services received by both parties must be returned and, if applicable, any benefits derived (e.g. interest) must be returned. If you are unable to return or return to us the service you have received as well as any benefits (e.g. benefits of use) or only in part or only in a deteriorated condition, you must compensate us for the value of the service. You only have to pay compensation for the deterioration of the item and for benefits derived if the use or deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. "Testing the properties and functionality" refers to the testing and trying out of the respective goods, as is possible and customary in a retail store, for example. Items that can be sent by parcel are to be returned at our expense and risk. Items that cannot be sent by parcel will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the item, for us with its receipt.

18.2 We will store the text of the contract and send you the order data by e-mail. You can read the terms and conditions at any time here on this page one.

18.3. The language available for the conclusion of the contract is German.

La Prairie Group AG, registered in Switzerland​

Bellerivestrasse 36​

8008 Zurich​

Switzerland​

​

Contact:​

Email: info@laprairiegroup.ch​

Telephone: +41 44 947 81 88​

Service hours: Mon-Fri 09:00 - 17:00​

​

Authorised representatives: ​

Eberhard von Klinggräff ​

Oswald Barckhahn​

​

Commercial register (Switzerland): ​

Registered in the commercial register of the Canton of Zurich​

Commercial register number: CH-020.3.914.389-2​

UID: CHE-106.320.403​

VAT: CHE-116.284.631 MWST​

FULFILLING OUR RESPONSIBILITY IN THE SUPPLY CHAIN