Account

You can create your La Prairie customer account by clicking on the "My La Prairie Account", icon, located in the menu at the top of the website. Click on "Register", and complete the obligatory information marked with an asterisk. Finally, click on "Register". You will receive a confirmation email to the email address provided. Should you require assistance or any further information, do not hesitate to contact us.

Your unique username corresponds to the email address provided upon your account registration. Should you forget your password, simply click on the "My La Prairie Account" icon located in the menu at the top of the website. From here, you will be able to click on "Sign In", and then on the "Forgot your password?" link. An email will be sent to your registered email address, supplying a link via which you can securely reset your password.

Your email address is a fixed and unalterable aspect of your personal profile. Should you wish to change the email used for receiving communications from La Prairie, or create a new account, please do not hesitate to contact Client Services for further assistance.

You can modify your La Prairie account information any time you wish by clicking on the "My La Prairie Account" icon, which is located in the menu at the top of the website, followed by the "Sign In" icon. Once securely logged in with your username and password, click on "GO TO PROFILE" where you can alter, update, or delete your personal information as required.

Should you wish to delete your account, please contact Client Services, who will be able to remove your account as requested.

Creating an account on laprairie.com easily enables you to be quickly identified by La Prairie whenever you choose to make online purchases.

It also enables you to:

• - consult your order history
• - track the delivery of your orders
• - update your contact information
• - manage your newsletter subscription

For your security and peace of mind, please note that La Prairie does not save your credit card information, and will not under any circumstances share your personal data with third parties.

You are able to modify the personal information on your La Prairie account by clicking on the "My La Prairie Account" icon, which is located in the menu at the top of the website, followed by the "Sign In" icon. Once securely logged in with your email address and password, click on “Address Book”, where information can be changed, updated, or deleted.

Should you forget your password, simply click on the "My La Prairie Account" icon located in the menu at the top of the website. From here, you will be able to click on the "Forgot your password?" link. An email will be sent to your registered email address with a link via which you can securely reset your password.

Please click on the "My La Prairie Account" icon located in the menu at the top of the website.